IT Intern

Requisition ID:  119781
Business Unit:  Airframe Systems Tucson (3520)
Location: 

Tucson, AZ, United States, 85755

 

Meggitt is a global engineering group specializing in extreme environment products and smart sub-systems for aerospace, defense and energy markets. We employ over 12,000 people across manufacturing facilities in Asia, Europe, North America, with regional bases in India and the Middle East.

 

Job Designation

 

The IT intern position is a year round position that will serve as the first point of contact for division IT users seeking technical assistance and will perform a variety of tasks  to address their IT issues and challenges.  

Job Core Responsibilities

 

  • Perform troubleshooting using basic diagnostic techniques
  • Document user problems and resolution in service desk tickets and forward unresolved issues to the next level of support
  • Build/Install workstations, IT equipment or software applications as needed under guidance/supervision of division IT team
  • Follow-up on open issues and update IT users on status of their issues
  • Supports IT team on daily operations by learning and participating in a variety of activities.
  • Identify and suggest possible improvements on IT processes & procedures
  • Participates in preparation and delivery of training materials.
  • Other responsibilities as assigned.

Job Specifications

 

Schedule: This is a year round internship position.  Work hours are flexible and determined based on school schedule. Up to 20 hours per week during the school year with potential for more hours during breaks and in the summer. Candidates should be local to the Tucson/Oro Valley areas.  

 

Education: Currently enrolled in Junior level IT classes with a minimum GPA of 3.0.

Years Experience: 0-2 years of relevant IT experience


Skills:

  • Excellent customer service skills
  • Independent yet Collaborative
  • Interest in the IT Technology 
  • Understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Strong attention to detail, good organizational skills and the ability to prioritize with changing situations.
  • Ability to use existing procedures to solve straightforward problems.
  • Good interpersonal, written and verbal communication skills to drive tasks to completion.   

 

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Meggitt is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-855-474-7665 or HRISon@meggitt.com.