Field Service Technician

Requisition ID:  39963
Business Unit:  Training Systems Atlanta (3300)

Suwanee, GA, United States, 30024

MTSI is a global leader in Live Fire and Virtual training equipment. MTSI currently has ~400 employees in 7 countries - US, UK, Australia, Canada, Singapore, Holland, and UAE, performing sales and service activities with a majority of employees located in Suwanee, GA. Most of the production and engineering is performed in Suwanee.


Meggitt is a global engineering group specializing in extreme environment products and smart sub-systems for aerospace, defense and energy markets. We employ over 11,000 people across manufacturing facilities in Asia, Europe, North America, with regional bases in India and the Middle East.

Job Designation


Under the direction of the Live Fire Service Manager, this position services live-fire training equipment sold by Meggitt Training Systems.  In some instances, the service tech is responsible for completing the work utilizing locally hired labor.  This position requires travel up to 70% of the time, with typical service assignments lasting 2 - 10 work days, including weekends and nights when the range is closed. Required to train Customers on Meggitt Product 10% of time. Willing to travel & make reports 20% of time.

Job Core Responsibilities


  • Must have ability to work efficiently and safe, safety is a top priority and each individual is responsible for not only themselves but those around them.
  • Ability to use basic measuring tools to verify drawing requirements.
  • Demonstrate strong ability to use and understand construction tools and equipment, read and interpret blueprints.
  • Able to work independently on projects with little to no supervision.
  • Collaborate as a strong team member - work jointly on an activity, especially to produce or create something.
  • Ability to pay attention to the minute details of a project or task.
  • Ability to complete assigned tasks within tight deadlines.
  • Interpersonal - Ability to get along well with a variety of personalities and individuals.
  • Troubleshoot problems, both mechanical and electrical, and determine and implement solutions.
  • Work with customers to determine the best solutions.
  • Help prepare, edit, revise and draft documentation for the service, operation and maintenance of the MTSI/Caswell equipment.
  • Deal with customers in person and by phone to help them trouble shoot and correct problems.
  • Frequently lift/push/pull 50-100 lbs.
  • Other duties as assigned.

Job Specifications


Personal Attributes required:

Construction experience a plus, ability to read prints, ability to lead a team.

Educational Requirements: High School Minimum


This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Meggitt is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-855-474-7665 or

Apply now »