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Sales Support Engineer

Requisition ID:  54732
Business Unit:  E&E Fribourg Sites Group (2260)
Location: 

San Diego, CA, United States, 92152

Meggitt is a global engineering group specializing in extreme environment products and smart sub-systems for aerospace, defense and energy markets. We employ over 12,000 people across manufacturing facilities in Asia, Europe, North America, with regional bases in India and the Middle East.

Job Designation

The Sales Support Engineer provides efficient and high-quality support to customers across the entire sales cycle, from the initial request to delivery. He/she supports the Sales Managers in their technical and administrative tasks, such as technical enquiries, quoting activity, order placement and various other customer interactions. He/she is a key contributor to the success of the sales team.

 

**This position will be based in our New Hampshire office.**

Job Core Responsibilities

•    Supports the local sales groups from opportunity to post order support; to include, but not limited to: Information requests, quotations activities, opportunity management and returns.
•    Work with the local sales managers on orders and administrative tasks from order to delivery, in accordance with direction from the Sales Operations Director.
•    Work with Global Support Management and Sales to ensure that the entire sales process is conducted in accordance with all Meggitt defined processes to include all applicable ISO and internal QA procedures and Export Control rules. 
•    Provide the first level of back up for sales managers when absent.
•    Support the sales manager and office (i.e., Budget and RFs).
•    Liaise with Meggitt SA Order Processing and Production for specific clarifications, e.g., delivery times and Trade Compliance issues. 
•    Effectively communicate key issues to Management, Order Processing and Production.
•    Actively contribute to the Daily Layered Accountability (DLA) (where applicable).
•    Actively contribute to the continuous improvement of the processes to ensure efficiency of the workflow and integration with other services.
 

Job Specifications

Education:  Bachelor degree in Engineering or at least five years of professional experience in the field of mechanics or electronics
Years’ Experience:  3-5 years of relevant experience in either a technical sales or engineering role; experience with vibration instrumentation a plus
Skills: 
•    Capability and motivation to learn; ability to problem solve 
•    Use of business tools, including SAP and Salesforce.com
•    Good understanding and application of business processes
•    Good knowledge of MS Office tools (Excel, Word, Outlook, etc.)
•    Ability to travel up to 10% to trade shows and sales meetings
•    Team player, strong customer service focus
•    Dynamic, motivated, easy learning, careful, reliable, flexible

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Meggitt is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-855-474-7665 or HRISon@meggitt.com.

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