Field Services Engineer

Requisition ID:  39254
Business Unit:  E&E Fribourg Sites Group (2260)
Location: 

Saint Laurent, QC, Canada, 65591

Meggitt is a global engineering group specializing in extreme environment products and smart sub-systems for aerospace, defense and energy markets. We employ over 11,000 people across manufacturing facilities in Asia, Europe, North America, with regional bases in India and the Middle East.

Job Designation

The Field Services Engineer provides significant technical expertise and engineering solutions to customers and sales. Resolves a variety of technical issues relative to scheduling, installations, troubleshooting and reporting, and works to ensure customer satisfaction through quality of work and service.

 

Position is based in Montreal, Canada.

Job Core Responsibilities
  • Assessment of job site safety.
  • Primary duties in this job require analysis, interpretation or deductions from facts, available information and data. Requirements involve the comparison and the evaluation of possible results or solutions after considering various possibilities and making recommendations and/or decisions accordingly using professional judgment.  
  • Perform installations, commissioning and trouble-shooting of Meggitt Energy & Equipment hardware and software products and solutions on a wide variety of machine types encountered in the Oil & Gas, Power Generation, Pulp & Paper, and other process industries for OEM and end-user customer.
  • Coordinate different personnel; supervise mechanical and electrical sub-trades and other groups involved in the fulfillment of the service contracts.
  • Ensure the service is executed in accordance with contractual agreements to assure customer satisfaction through quality and service.
  • Communicate significant technical knowledge effectively and acts as a professional resource for colleagues.
  • Arrange own travel logistics and timely submission of expense reports adhering to Meggitt policies
  • Support Sales, promote Meggitt Energy & Equipment Products and Services and support the growth initiatives of the business.
  • Drive customer satisfaction through problem solving, quality of work and safety.
  • Understand contractual commitments and ensure the service is executed in a timely manner and in accordance with the customer's schedule.
  • Assure service is executed in accordance with the cost allocations that are budgeted, including direct cost and labor hour management.
  • Identify problems and take the initiative to eliminate those problems for project and service event success.
  • Complete installation documentation.
  • Timely completion of standard service reports, invoicing packages, expense reports and other administrative requirements.
Job Specifications

Education: Four-year technical degree in Electronics (BSEE) or Mechanics (BSME) or similar engineering degree

Years’ Experience:  Minimum 2 years of Field Service experience preferred 

Skills:

  • Energy and/or Oil & Gas industry experience preferred
  • Knowledge of rotating machinery operation and controls systems preferred        
  • Familiarity with tools including but not limited to: proximity probe test kits, shaker tables, thermocouple calibrator, RTD calibrator, handheld DMM, function generator, power supply, oscilloscope and basic hand tools preferred
  •  Strong electronics and mechanical trouble shooting skills; hands-on approach; knowledge of machinist tools and electrical trade; ability to read, interpret, and understand mechanical and electrical prints
  • Experience using AutoCAD preferred
  • Fluent in English with good knowledge of French required
  • Ability and willingness to travel (up to 75%) domestically and internationally, on a limited basis, required
  • Valid driver license is required to travel to customer locations
  • During peak seasons, may work significantly longer hours
  • Proficient with computer systems (including MS Office)
  • Demonstrate authority and assurance dealing with people
  • Excellent written and oral communication skills, public presentation and training skills to convey concepts to business and technical personnel
  • Effectively communicate technical opinions and recommendations to customers based on supporting data and analysis
  • Self-starter with minimal supervision requirement; able to work independently; ability to prioritize, organize work, and meet deadlines
  • Ability to set and meet aggressive targets and work under stressful working conditions

 

 

Meggitt

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