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HRIS Support Analyst

Requisition ID:  86733
Business Unit:  Meggitt Aerospace Central (1428)
Location: 

COV, United Kingdom, CV7 9JU

Innovation is at the heart of everything we do at Meggitt, a worldwide leader in aerospace, defence and selected energy markets. We believe in our vision of ‘Enabling the Extraordinary: To Fly, To Power, To Live”.

 

These core values – teamwork, integrity and excellence – are what have allowed us to become the company we are today. With facilities and over 11,000 employees worldwide, Meggitt draws on over 160 years of expertise to enhance the lives of people across the globe

Role Sumary

The HRIS Support Analyst under the direction of the Head of HRIS UK is responsible for providing administrative support to HRIS system processes and 1st line support to the HRISON helpdesk.

Core Responsibilities

  • Responding to queries via chat, email or phone ensuring full resolution within defined SLA’s
  • Triage HRIS queries appropriately escalating queries that require higher levels of technical support
  • Periodic administration tasks associated to HRIS module processes – Including Learning & Performance Management
  • Creation and running of reports to analyse common queries and query metrics
  • Creation and updating of process guides and “how to guides”
  • Requesting feedback and/or monitoring queries to improve training approach

Skills, Knowledge & Abilities

  • Experience using HR systems with exposure of working on a helpdesk
  • Knowledge of HRIS platforms, including systems related to employee systems of record, benefits, payroll, compensation, organizational development and recruitment
  • Writing, editing, and revising training manuals for new and updated functionality
  • Proven experience of 1st line helpdesk support, providing resolution to queries and delegation of complex queries to appropriate next level support resource
  • Ability to understand and follow specific instructions and procedures
  • Excellent customer service orientation

What We Offer

Meggitt is proud to offer a competitive total rewards framework designed with our colleagues' health, wealth and well-being in mind to help our employees balance a successful career.  Our competitive package will include:

  • Flexible working policies and the ability to accrue time off in lieu
  • On site restaurant offering subsidized food
  • Pension Scheme up to 8% company contribution
  • Employee Assistance Program for Health & Wellbeing
  • Employee Perkz – offering our employees discounts on a huge variety of goods and services
  • Income Protection
  • Employee Resource Groups
  • Volunteering day off

Please be aware that we may close this vacancy for applications if we receive a high volume of interest. We strongly advise you to submit your application as early as possible. #LI-CS1

Meggitt are an equal opportunity employer and we are committed to developing an inclusive and diverse working environment. We believe that people from different backgrounds and beliefs define who we are as a business. We strongly believe that building a culture of respect and appreciation, will give everyone the opportunity to recognise their full potential.

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