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Field Services Engineer

Requisition ID:  57932
Business Unit:  Engine Systems Fribourg (2200)
Location: 

Fribourg, NH, United States, 03038

Innovation is at the heart of everything we do at Meggitt, a worldwide leader in aerospace, defense and selected energy markets. We believe in our vision of ‘Enabling the Extraordinary: To Fly, To Power, To Live”. These core values – teamwork, integrity and excellence – are what have allowed us to become the company we are today. With facilities and over 9,000 employees worldwide, Meggitt draws on over 160 years of expertise to enhance the lives of people across the globe.

Through our Energy & Equipment division, Meggitt holds strong niche positions in energy, non-aerospace military and industrial equipment.

Expertise in this division ranges from heat exchangers used in off-shore gas processing to the design and manufacture of dynamic instrumentation for vibration, shock and pressure measurements. Our heat exchanger technology has not only enabled our customers to save weight, space, and money, but offer higher duties, smaller sizes, and greater integrity over conventional heat exchangers. We are a leading supplier of small-frame gas turbine actuation systems and fuel metering valves for the oil and gas and power generation sectors.

Our Defense Systems product group includes a wealth of expertise with products ranging from airborne decoy deployment systems to projectile tracking technology is another of our specialties. We produce tiny radar systems that are installed on drone aircraft to track incoming missiles or bullets, reassuring aircrew and missile manufacturers that their weapons are working as advertised.

Job Designation

The Field Services Engineer provides significant technical expertise and engineering solutions to customers and sales. Resolves a variety of technical issues relative to scheduling, installations, troubleshooting and reporting. Works to ensure customer satisfaction through quality of work and service.

 

Job is based in Londonderry, New Hampshire.

Job Core Responsibilities

•    Travel to customer site to perform installation, commissioning, trouble-shooting of Meggitt monitoring systems.
•    Ensure customer satisfaction while providing quality service in accordance with contractual agreements and safety standards.
•    Strong deductive reasoning to identify problems or make recommendations for improvements.
•    Provide technical assistance(software, application, configuration, etc.) for supporting Meggitt monitoring systems to our customers, subsidiaries, or representative.
•    Promote Meggitt product & services and growth initiatives by providing technical sales support.
•    Attend Trade Shows & User Groups to provide technical support and best practices.
•    Assist with generating proposal in response to customer bid package.  Review technical specifications and provide guidance on solutions while adhering to Meggitt standards and business interests.
•    Assist in developing and maintaining the material used for training purposes.
•    Lead training programs on instruments, troubleshooting best practices and monitoring systems/software.
•    Complete reports to professional standards and in timely manner.
•    Provide drawings and supporting material for technical proposals or service report.
•    Arrange travel logistics and submit expense reports while being good steward of Meggitt resources. 

Job Specifications

Education:  Bachelor degree in Engineering or Engineering Technology (Electronics or Mechanical) or other related technical field
Years’ Experience: Minimum 2-3 years of relevant experience; knowledge of rotating machinery operation and control systems preferred. Knowledge of the condition monitoring market a strong asset.
Skills:
•    Energy and/or Oil & Gas industry experience preferred
•    Familiarity with tools including but not limited to: proximity probe test kits, shaker tables, thermocouple calibrator, RTD calibrator, handheld DMM, function generator, power supply, oscilloscope and basic hand tools preferred
•    Strong electronics and mechanical troubleshooting skills; hands-on approach; knowledge of machinist tools and electrical trade; ability to read, interpret, and understand mechanical and electrical prints
•    Experience using AutoCAD preferred
•    Ability and willingness to travel (up to 75%) domestically and internationally, on a limited basis, required
•    Valid driver license is required to travel to customer locations
•    During peak seasons may work significant overtime 
•    Proficient with computer systems (including MS Office)
•    Demonstrate authority and assurance dealing with people
•    Excellent written and oral communication skills, public presentation and training skills to convey concepts to business and technical personnel
•    Effectively communicate technical opinions and recommendations to customers based on supporting data and analysis
•    Self-starter with minimal supervision requirement; able to work independently; ability to prioritize, organize work, and meet deadlines
•    Ability to set and meet aggressive targets and work under stressful working conditions

Meggitt is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-855-474-7665 or HRISon@meggitt.com.

If this position is located in the United States, this job will require use of information which is subject to the International Traffic in Arms Regulations (ITAR). As such, all applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

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