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Senior Hosting & Storage Engineer

Requisition ID:  77351
Business Unit:  Meggitt Aerospace Central (1428)
Location: 

Coventry, COV, United Kingdom, CV7 9JU

Joining our team means you’re helping to deliver our vision <> - keeping the world flying with one of over 73,000 Meggitt-equipped aircraft taking off every second of every day; protecting countless lives with our technology, keeping those who put their lives at risk safer and ensuring that the lights stay on for millions of people worldwide.

 

With over 160 years of history, innovation’s at the heart of everything we do in our aerospace, defence and selected energy markets Our global approach to lean manufacturing is the driving force on our journey to operational excellence and our goal to provide the best technology, products and service to our Customers.

 

We’ll help shape your career and provide you with the right learning, development and growth opportunities; we’re working hard to create a High Performance Culture where we live our Values of Teamwork, Integrity and Excellence

Job Role

We have an exciting Senior Hosting & Storage Engineer role as part of our expanding IT department within our state of the art facility in Ansty Park, Coventry. This business critical role comes at a time of increased investment as we look to modernise & standardise our IT offering across the globe. You will be an integral part of our Infrastructure division.

 

The Senior Hosting & Storage Engineer as part of the Platforms Team will be working across a broad range of technologies and liaising with multiple areas of the business to support, evaluate, build, deliver and maintain the provision of a performant and secure distributed Infrastructure environment. 

 

You will be responsible for providing specialist technical support and expertise across Meggitt’s Infrastructure and Cloud Environment covering hardware, technical systems software and cloud based technologies.  Furthermore, you will provide specialist technology expertise and be the escalation point across the Hosting & Storage Engineers - Platforms Team, including technical ownership and management of high priority incidents and problem records.  

Core Responsibilities

•    Operate and maintain traditional IT infrastructures, cloud ecosystems, and IT services to meet business needs. Manages compute physical/virtual and storage environments; oversees systems and services maintenance and security
•    Work with teams and cross-functional partners to identify and resolve systematic operational challenges that impact the customer experience
•    Proactively support and manage the global portfolio of Hosting and Storage Solutions ensuring platforms run effectively, securely and efficiently, ensuring hyper-vigilant support is provided
•    Be responsible for maintaining and proactively managing the global portfolio of Hosting and Storage Solutions
•    Provide Specialist level Incident and Problem management support.
•    Perform problem identification and root cause analysis for complex issues.
•    Perform regular health checks identifying and recommending any potential service improvements.
•    Participation and engagement in Projects/Service improvements impacting Infrastructure and Data Centre Services. 
•    Identification ownership and implementation of proactive maintenance plans including essential upgrades and software patches.
•    Monitor and review service performance at a component level e.g. Application Server, production of reports including recommendations for risk mitigation.
•    3rd party/vendor liaison with respect to technical support, build and maintenance.
•    Meet levels of service in line with published/agreed SLA’s.

Skills, Knowledge & Abilities

  • Ideally degree educated    
  • Significant number of years’ experience in a specialist support/delivery role in a medium to large organisation, with significant technical delivery/support responsibility
  • Excellent customer-facing skills, including critical issue escalation & resolution, root cause analysis / corrective actions, and leading with accountability
  • Deep technical knowledge/specialism of the following technologies to “Expert” level:
  • VMware Cloud Foundation/ Netapps Storage/Microsoft Server platforms, Dell Vxrail ( HCI) 
  • Managing and upgrading Active directory in a multi domain environment
  • Domain Services  ( DNS , DHCP, IPAM, PKI, MFA, DFS,NTP, File and Print) 
  • Backup, Business Continuity and Disaster Recovery
  • Highly developed interpersonal skills and ability to be an effective team player
  • Understanding of culture in its broadest sense and the diversity of a global organisation.

What We Offer

Meggitt is proud to offer a competitive total rewards framework designed with our colleagues' health, wealth and well-being in mind to help our employees balance a successful career.  Our competitive package will include:

 

•    Flexible working policies and the ability to accrue time off in lieu or for some roles to earn overtime.  
•    Early finish on a Friday.
•    On site restaurant offering subsidized food
•    Pension Scheme up to 8% company contribution 
•    Employee Assistance Program for Health & Wellbeing
•    Employee Perkz – offering our employees discounts on a huge variety of goods and services
•    Income Protection 
•    Employee Resource Groups
•    Volunteering day off

Meggitt are an equal opportunity employer and we are committed to developing an inclusive and diverse working environment. We believe that people from different backgrounds and beliefs define who we are as a business. We strongly believe that building a culture of respect and appreciation, will give everyone the opportunity to recognise their full potential.

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