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Build Engineer

Requisition ID:  42052
Business Unit:  Meggitt Aerospace Central (1428)
Location: 

Coventry, COV, United Kingdom, CV6 4AA

 

We are Meggitt, we work closely with our customers, and we deliver technologically differentiated systems and products with high certification requirements in Aerospace, Defence and selected Energy markets. At Meggitt our key values are collaborating and building trusted global relationships through TEAMWORK, conducting ourselves with INTEGRITY, striving for operational EXCELLENCE. These core values allow us to become the great company we are today with over 11,000 employees across the globe.

Division

Headquartered in the UK, Meggitt PLC is a global engineering group specialising in extreme environment components and smart sub-systems for aerospace, defence and energy markets. Some 11,000 people are employed across manufacturing facilities in Asia, Europe and North America and regional bases in Brazil, India and the Middle East.

 

Meggitt’s civil aerospace presence covers large commercial transports, regional aircraft, business jets, helicopters and general aviation. Its defence markets cover all military aircraft types, land systems, naval platforms and aerial, land-based and marine threat simulation training and weapons systems development. The firearms element of this capability extends into law enforcement and security organisations.

 

The group’s growing presence in energy is driven by our core fluid controls, heat management and sensing and monitoring capabilities, many of which are deployed to help reduce the maintenance costs, fuel consumption and carbon emissions of industrial gas and steam turbines.

Role Summary

Ownership and responsibility for the build, delivery and collection of equipment for Meggitt staff.  Including but not limited to, new starter, leaver and desktop refresh projects. The post holder will support numerous users across multiple locations on several domains.

Core Responsibilities
  • Receive, process new desktop and mobile computers and prepare for build.
  • Travel to regional sites to install and configure computers for new users and refresh kit.
  • Implement and quality test newly built computers.
  • Ensure all replacement computers are working correctly before user sign off including all engineering applications.
  • End to end application install including third parties software installation for all business units.
  • Recover replaced devices in preparation for asset disposal.
  • Remove hard drives and arrange local WEEE collection.
  • Record keeping of all assets recovered and disposed of for audit purposes.
  • Maintain asset lists  (Spreadsheet, AD and ServiceNow Asset management)
  • Be in a position to provide update list of computers due for refresh using asset lists.
  • Ensure relevant stock lists are kept up to date.
  • Maintain Active Directory housekeeping for new starters, refresh and leavers.
  • Adherence to MIS standards, processes and procedures.
  • Support L2 engineers across region when required or as directed by management.
Skills. Knowledge & Abilities
  • Excellent customer service skills with 3 - 5 years of technical support in a Microsoft Windows environment including desktops, laptops, printers, desktop software, applications and tools
  • Experience of troubleshooting/supporting technologies such as netbackup/MDT and Sharepoint.
  • ITIL V3 Awareness
  • Must have previous experience of having worked in a large organization supporting 10,000+ user base across various locations
  • Proven commitment to customer satisfaction
  • Experience of supporting bespoke applications, with the mentality to think outside the box
  • Strong organizational, troubleshooting, analytical and problem solving skills
  • Smart presentable with strong oral and written communication skills
  • Outstanding MS Office skills (Word, Excel, Outlook, PowerPoint, Visio, and others)
  • Experience of setting up and supporting smart devices such as MS Surface Pro and IPad/Mobiles.

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