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Engineering System Analyst

Requisition ID:  105151
Business Unit:  Meggitt USA Services (3405)
Location: 

Akron, OH, United States, 44306

Innovation is at the heart of everything we do at Meggitt, a worldwide leader in aerospace, defence and selected energy markets. We believe in our vision of ‘Enabling the Extraordinary: To Fly, To Power, To Live”. These core values – teamwork, integrity and excellence – are what have allowed us to become the company we are today. With facilities and over 10,000 employees worldwide, Meggitt draws on over 160 years of expertise to enhance the lives of people across the globe.

Our Corporate Functions keep our business competitive by providing first-class support from Quality through to Finance and HR.

Headquartered in the UK, Meggitt PLC is a global engineering group specialising in extreme environment components and smart sub-systems for aerospace, defence and energy markets. Some 10,000 people are employed across manufacturing facilities in Asia, Europe and North America and regional bases in Brazil, India and the Middle East.

Job Designation

The Engineering Systems Analyst will provide support and maintenance of engineering applications such as Catia v5, SmarTeam, Enovia, Solidworks, AutoCAD, DOORS, MatLab, LabView, Accurev, Jira, and other engineering applications as part of the IT support team. In addition to support, the role will work on projects that include version upgrades, migrations to standard tools and new implementations. This role fulfills these responsibilities for company sites across the USA.

Job Core Responsibilities

BAU – Responsibilities

•    Handle support requests from end users via the Service-Now ticketing system.

•    Prioritize and escalate issues when necessary to the appropriate experienced Business Analyst.  

•    Support and perform system/application upgrades of engineering software and licenses.

•    Work with other business analysts, and product team members on projects related to engineering applications and implementations.

•    Ensure highly standardized deployment and maintenance of servers, storage, databases and server applications

•    Assist with requests from the operation services team, business analysts, and project team members on small issues.


Project support and Miscellaneous responsibilities

•    Large project support as required. This would include large system/application implementations and upgrades.

•    Assist with the long term migration to standard engineering tools.

•    Coordinate with infrastructure to ensure application servers and data are being backed up as per agreed schedules and processes. 

•    Execute standard maintenance and performance tuning, as well as unplanned remediation. 

•    Perform periodic security audits as required by IT standards

•    Develop and execute test procedures as required to ensure optimum system performance, reliability, availability, security and operational stability

•    Implement all necessary performance management, capacity planning and system administration processes to maximize support and availability of computer infrastructure
 

Job Specifications

Education Level:    Bachelor's Degree in Computer Science, Engineering, or other technical field
Field of Study/Area of Experience: 1-3 years of relevant experience

Skills, Knowledge and Abilities List 

•    Experience in , configuration and troubleshooting of CATIA v5
•    Experience in the implementation / support of Engineering Enterprise solutions such as:
     o    Doors, Jira, Serena Dimensions, Rational Team Concert, Jama, MS Project, Power BI.
•    Experience in configuration and /or support of PLM systems such as:
     o      Smarteam, Enovia, Solidworks PDM, Agile or Mastercontrol.  
•    Advanced experience with Microsoft desktop environments (Office, Windows, etc.)
•    SQL Server, MySQL, or Oracle database experience, a plus.
•    Experience with VB, PowerShell, Bash, or other type scripting experience, a plus.
•    Familiarity with ITAR and data export restrictions
•    Understanding of custom coding in engineering systems, a plus. 
•    Familiarity with IT ticketing system and working tickets with SLAs, etc. a plus (Service Now)
•    Experience developing and implementing support and administration procedures
•    Strong written and oral communication skills
•    Strong organizational skills; experienced in prioritizing tasks ensuring that the most critical requirements are addressed first and at the earliest possible opportunity
•    Strong team player adept at collaborating with team members to support a multi‐site customer base.
•    Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook,  and web- browsers
•    Proficient in Project Management tools (i.e., MS Project) or similar project tool (s)

Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job.  Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.  

Additional Information Regarding Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Meggitt reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  Meggitt shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. 
 

Meggitt is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative by emailing AskHR@meggitt.com.

If this position is located in the United States, this job will require use of information which is subject to the International Traffic in Arms Regulations (ITAR). As such, all applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee

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